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Only syncing metadata, not files

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Hi there, I am new to Mendeley and first installed it on my desktop, where I added files from a USB stick and set 2 folders to sync, all the others are not set to sync. This desktop version of Mendeley works great as long as I have my USB stick attached. However, neither my Web version nor the Android app have synced the files. I can see new folders quickly and also the lists of documents (the references). But there is no file attached to read. I've done multiple restarts and sync orders, it's been like this since the beginning. Am I doing something wrong? Thanks!

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