I see questions (CLOSED) back from May of 2016 that still don't properly address the fact that accented or special characters (umlauts, etc) do NOT properly import into Mendeley and require MANUAL changing. If Mendeley desktop can handle a copy/paste from Pubmed of an accented character, then the importer should be able to download and preserve the correct character. This is a SIGNIFICANT problem with international publications and shows a North American-centric bias. When will the web importer be fixed?
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