Web importer no longer works with acl anthology
For bib like shown in http://www.aclweb.org/anthology/P/P15/P15-1033.bib, I clicked the "save to mendeley" bookmark, but pop-up importer says: "Sorry, no documents were detected on this page." For...
View ArticleWeb Importer
I've installed the extension for Chrome and one week ago it stopped to work. I sign in with my credential but it repeat the login request. Why? What happens? Until now it worked perfectly! Thank you.
View ArticleSync issue
I am unable to sync. I believe this is being blocked by our corporate firewall. Can you please let me know the IP addresses which I need to access and also which ports are used for communication so...
View ArticleWeb importer turns to mendeley home page
I have downloaded thousands of papers with mendeley. After the change of the web importer, however, not only does it ask me several times a day to log in, but sometimes it morphs into the mendeley home...
View ArticleChange/ delete profile picture
I want to delete or change my profile picture. In the web interface I am not able to find this option. Yours David
View ArticleError 500 Server Error?
Is this issue ever going to be resolved? I've been seeing this error for over a week now both in the desktop application and on the website. NC
View ArticleMendeley Web Importer for Safari won't work with Worldcat
Hi, Importing from Worldcat.org by Mendeley Web Importer for Safari just stopped working. When I klick the web importer button in Favorites bar the importer won't even start. Nothing happens....
View ArticleChrome plugin not recognising metadata
The latest update seems to have messed up the ability for the Chrome plugin to recognise metadata from webpages - I now have to manually enter the details for every single paper - what's going on?
View ArticleHow can I get more than 500 results from search?
Currently curling to Mendeley and search gives a maximum of 500 results for a queue. Is there ways I can get more results than that from a search?
View ArticleCannot import PDFs from Google Drive
I am using the current version of Google Chrome with the official Mendeley Importer plugin. I can import pdf files from websites like ArXiv as well as local files. However, I am unable to import files...
View ArticleNo document detected
Hi, I've been using the web importer for several months, but it does not seem to be working at the moment. Every time a click 'Save to Mendeley' I receive a message saying no document detected. I...
View ArticleWindows 10 and web site import
Import to Mendeley no longer imports a web page after installation of Windows 10. There is an error message "Sorry no document was detected". No problem ever with Windows 7. Michael
View ArticleChrome 'Import into Mendeley' not working
I have always been using chrome as my main browser and Mendeley has been working until a couple of week ago. Now when I use the button to add a topic it only gives me the option to add it in manually...
View ArticleChrome Browser Extension
Today, I am working with http://www.worldcat.org to add some references to my Mendeley account. Unfortunately, when I try to add a reference using the Chrome browser extension, I get a message saying,...
View ArticleCan't Log into Mendeley Web Importer
Okay, so it's strange for me that I can log into mendeley at the website (such as to post here) but when I find an article to cite (such as...
View Articleerror when going to Papers in a Group
LS, When accessing the menu item 'Papers' in the group "Life Cycle Assessment (LCA) interest group" I got an error. The ID is EID "merr-576a598c90b34" Regards, Tom Ligthart
View Articlecannot login
Dear M support, I am using safari and I cannot login in the login windows that appears after I click on the 'add' button, while I am reading a paper. I don't think the problem is the password, as I...
View ArticleDeleting/Renaming Folders
I created folders in the web app. However, when I attempt to rename them or delete them I can't. All I can do is nest the folders together. How do you delete folders? Also, how do you rename them?...
View ArticleChrome Plug-in
Hi, The Chrome "Save to Mendeley" plug-in button no longer seems to save the publication to Mendeley. Instead it takes me to an annoying "feed". Obviously, some changes have been made. How do I save...
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