sync does not work
Hi! I am not able to synchronize the references between M desktop and M webapp in google chrome. Every time I am trying to do it I see the note: failed to save document/folder relationships for folder...
View Articlesave button doesn't work
Dear Mendeley staff, I am using safari 10.0 and the `save to mendely' button show a big grey window. Thanks for your support.
View Articlepublic catalog
Is there a specific process followed for papers appearing in "My Publications" to appear in the public catalog (https://www.mendeley.com/research-papers/) ?
View ArticleLibrary disappeared
My Desktop app keeps crashing, so I accessed my library online, was using to read docs, all was fine. When I returned to continue reading this afternoon, my library was gone and I am getting the...
View Article"No service found for your request"
When i access my library in mendeley web all my folders are empty and there's the message "No service found for your request". I cannot access my files, and i'm afraid that when it syncs with my...
View ArticleDocuments Won't Upload
I keep getting an error message when I try to upload PDFs of journal articles that I've downloaded into Mendeley Web library. None of them work. I don't have the desktop version because I'm not allowed...
View ArticleAll of data have been deleted!
I started Mendeley desktop, but I get a caution "Sorry, we had a problem syncing your library:No service found for your request" Then I checked the Mendeley web, I can find my account and Folders I...
View ArticleWeb importer Chrome
I can not import references from pubmed using the extension. Some references start loading (a saving bar appears but never passes 0%) and then a "Sorry we couldnt save this item to your library"...
View ArticleMendeley web clipper does not work in chrome
I get this message in both the web clipper and in the desktop application: No service found for your request Regards Christian Askvik-Hansen
View Articleinsert my publication to own web page
Hello, some time ago it was possible to insert own publication using a floating frame to another web page but now it does not work (see bottom of my page http://cmp.felk.cvut.cz/~borovji3/). Is there...
View Articleno documents showing in feed or folders
I have tried several times over the last three hours to gain access to my documents without success. I have some extremely imoprtant information in there that I need to access for data analysis. This...
View ArticleLost all references
I am using Mendeley Desktop to synchronise all of my files. Everything was working perfectly until yesterday. I reset my PC and suddenly all the references are missing online even though I had...
View ArticleI didn't find All of References in my Library from Yesterday - No service...
I didn't find All of References in my Library from Yesterday - No service found for your request
View ArticleMendeley Imported- not working
i am trying to save some websites through "import to mendeley" and i cant. It shows "sorry we couldnt save this item to your library"
View ArticleSorry, we had a problem syncing your library: No service found for your request
Sorry, we had a problem syncing your library: No service found for your request
View Articlemendeley web app not loading page
mendeley web app not loading page, just keeps buffering and not loading page
View Articlethe service is currently overloaded
Please help! My Mendeley Web is suddenly empty, with an error message at the top which reads the service is currently overloaded'. None of my papers are showing up. Is this temporary???
View ArticleCan't log into mendeley web
Hi, Since I registered with Mendeley in September I can't log into the web plug in on my desktop, and my desktop programme won't sync 90% of the time. Please can you look into it?...
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