sync issue
I get the following error when I sync: "There was an error processing your request. It has been logged (ID 47c01684e62e938c).. Error ID: 7KvjiqFFP6s." How do I fix?
View Articlehow do i correct listings in the mendeley library?
I wish to cite to this paper, which someone else has placed into Mendeley's DB:...
View ArticleProblems with the visualization in Mendeley Web
Why is it that, in some computers i can see all the option to manage my library, groups and profiles in Mendeley Web but in other i can only see the option of Dashboard and My Library. Thanks
View Articleweb importer
I am using windows 10 and i'm trying to drag and drop the web importer but it will not let me. I have tried to do step by step on the alternate ways you have posted but it still will not show up. any...
View ArticleFile stuck on loading
(English isn't my first language) When I try to open a file, it's keep saying loading. Other browser won't solve it. I tried to log out, to restart my laptop but that didn't work either. Mendeley...
View Articlecan't access my library
Hi, When trying to access my library on Mendeley Web (by simply clicking on the tab Library) I get an error message: 502 Bad Gateway or "{"error_message":"Redirection URI does not match the one...
View ArticleRestoring Backup: original Added dates vs. Current dates
Dear sirs, That problem is very important for my work. When I restore a local backup the "Added date" field is updated to the current date. I would like restore my backup and keep the original...
View ArticleCitations
How do I copy a citation from directly from mendeley online to my word document on a mac?
View ArticleHow do I use the web version with MS Word or MS Word online?
At my office I am not allowed to install the desktop version. So I coan only use the web Mendeley. Where do I find instructions how to use this with MS Word on my computer or MS Word online?
View ArticleSave to Mendeley - not working
When I access a PDF article online and press the "save to Mendeley" button on my toolbar, I get a message saying "Could not detect bibliographic metadata.". I press save, Mendelay says the file is...
View ArticleSearch problem
My question is that when I search people, the returned results are not sorted. So you have to look for among many returned pages to find desired response. Is there any way to solve the problem? Thank...
View ArticleFull article
Whn I save a web page using the web importer,I can't access the full article when I click it in Mendeley. Kindly help
View ArticleWeb importer
When I save a web page using the web importer,I can't access the full article when I click it in Mendeley. Kindly assist
View ArticleUndo Highlight in Mendeley Web
Is there an option to undo highlight in the Mendeley Web?
View ArticleImporter
I have the web importer on my favorites bar. Nothing happens when I click it...the pop-up screen to capture the document info does not come up? Any assistance is welcome. Thanks
View Articlelogin problem
Hi - I have an account at mendeley (with upgrade). The problem is that I cannot log in to the website to accept invitations, manage the account etc. Weirdly, I can login on the desktop app or the...
View Articletags
Hi there, first of all a huge thank you for creating Mendeley; it is such an amazing software. I noticed an issue with the web app;when I try to tag a paper, and while I am typing, my already existed...
View ArticleMessaging
Hi, How can I send an article to someone on Mendeley in a message format (not private or open group). They always do it to me, but can't find the way to do it.
View Article"research interests" limits?
I've noticed that after the transfer of profile information to the new web-look, the entire "research interests" field was taken as one "tag", while I had there several research interests separated by...
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