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I have another account which I have lost the password to. When I try to reset the password from the emailed link I just get the following message, "Oops, something went wrong. Please try again...
View Articlehelp and guidence
Hi mendeley's support group I have a problem ,when my friend sent me some papers from her mendeley and I want to take these papers,mandeley say to me the page not found and I could not get the...
View Articlelos papers
¿Por que un investigador que está en people y que tiene sus publicaciones en su perfil yo no las encuentro en papers? He hecho la prueba con otros y si los localizo Soy bibliotecaria y me han hecho esa...
View ArticleNew Citation style
I have modified the citation style for British Journal of Dermatology to fit another journal (Contact Dermatitis). I have changed the superscript of references to parenthesis enclosed (1). When I do...
View ArticleOpenurl resolver option not available
Hi, I noticed that the openurl resolver option is not available since Mendeley web has been updated. Is there anything I am missing?
View ArticleUsing Two Desktops, however when I sync from each, it messes up Mendeley Web
Hi I have been collaborating with a colleague through Mendeley on a systematic review. We have been using two separate Desktops. However, we have been sharing one account for this project. Thus, each...
View Articlesupport
this is the error i just got: There was an error processing your request. It has been logged (ID e22f5fd1ee566659).. Error ID: W7E7hEEyIIY Don't know what to do
View ArticleCSL mapping aoutdated
Hallo everybody, it seems, that the page http://support.mendeley.com/customer/portal/articles/364144-csl-type-mapping are a litle bit inaccurate. I prepare complete Mendeley filed to CSL variables...
View ArticleIs there a way to import metadata without downloading the whole pdf?
Can I use the bookmarklet (web importer) to download JUST the citation information (metadata I guess) but not the PDF? Sometimes I want a citing system but don’t need to store every paper. Also the...
View ArticleWhy can't I access the sidebar when reading PDFs?
Hi, The sidebar shows in the document list. However, when I double click on a document, and start to read it, the PDF reader does not have a sidebar. I want to type in the Notes field when I'm reading...
View ArticleCannot Sync between desktop and web
Missing required field: DocumentId. Error ID: KfY6xTKI9gI
View ArticleCopy bibliography to a word document
Hi! I need to copy the bibliography that i've storage in Mendeley in a blank word document but i don't know how to do this without having to include references. I don't want to quote, i just want to...
View ArticleUpdates to Publications-Details
Hi, one of my publications has been on Mendeley for a while now (December I guess). It has been officially published in February. But still there are no pages, issue number, etc. listed. When will this...
View ArticleAnnotations and highlights done on web disappear when i download pdf & do not...
I have just annotated and highlighted a pdf document on mendeley web. when i go back to my library and click the article and navigate to the notes tab there is no content. if i open the article my...
View ArticleSome files not being synced
Hello - some of my attached documents are not being synced. I have checked that the "Synchronize attached files" is checked "For my entire library". The files are on my desktop but not appearing in the...
View ArticleSearching my library
Hi there, I am having some trouble with the search function - in my library I used the notes section to add tags to make my library searchable - for example by region, like "Africa". I know for sure I...
View Articleerror processing, It has been logged (ID bea6406bb29ac7ac).
when I upload the PDF, it have an error. "There was an error processing your request. It has been logged (ID bea6406bb29ac7ac)." What should I do?
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