All my references appear but the PdFs have all disappeared....HOW CAN I GET THEM BACK....!!!!???
I keep getting a message that there is an internal server problem.....will our documents be retrievable, or have they been lost forever? Same on mobile app - all ref's there but wihout any of the pdfs attached to them...!!!!! HELP !!!! otherwise I go to Zotero
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All my references appear but the PdFs have all disappeared....HOW CAN I GET THEM BACK....!!!!???
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I am not able to login
I am not able to login to mendeley web importer and synchronize the library. I am able to access the same through mozilla but not through chrome. Kindly help.
Thanks & Regards,
Pradeep.
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Issues with both web and desktop
Web loads every couple hours. Desktop does not sync. No importing possible
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Missing required field: Text. Error ID: HeXTKb2AetI
I am getting this error when trying to sync the desktop and the web platform. Can you tell me what's wrong and how to fix it?
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why I can not save pdf to Mendley desktop when I open by Microsoft edge web as in google?
why I can not save pdf to Mendeley desktop when I open by Microsoft edge web bowser as in google?, I can not found an app?
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How to view citations
I see the beautiful interactive graph with circles denoting number of citation in each month. But clicking on the circle does not show those citations. Why not?
For example the stats say:
"Citations this month 2
Your publications have been cited 2 times so far this month and a cumulative 14 times so far this year."
However, I cannot see anywhere which 2 citations your system found. I have to click on each of my publications one by one to reveal whether this particular one was cited last month or not.
Thanks for help
Robert
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Web importer not working in Firefox Elementary Loki
Hello, im having problems with the web importer extension in Firefox (elementary Loki). I can install it. But after there is no icon of the extension in the browser. How can i Fix it?
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exporting bibliography as a text file
Hi, further to my two previous emails for which I have not yet received a reply - I would really value your help in exporting my bibliography as a text file please. I have tried uninstalling and reinstalling everything and changed all the plugins endless times and I still can't make it work.
I would be most grateful.
Many thanks
Dr S Kenneally
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Import to Mendeley won't recognize article's data, keeps asking about old one instead
I have a problem with importing citation data via Chrome Import to Mendeley add-on. It used to work normally, but now whenever I click on the Mendeley button in Chrome, Mendeley won't recognize it as a new article to save. Instead it gives information that it found 1 article, a different one and asks if I want to save it. It's the same article all the time and I already saved it some time ago. Saving it another time won't help. After loging in, it keeps asking about saving the same old article. I spend couple of hours to somehow deal with it, but nothing works, I cannot get rid of this notification.
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PubMed just updated their site; Web import now nonfunctional
PubMed has just updated their website. The web plugin for Firefox is now practically nonfunctional (automatic import does not recognize any tags, so I get a fill-it-yourself form when trying to import refs). Help!
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citation separator
Does anyone know how to change the citation separator style in Vancouver style when you have consecutive references.
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BAD GATEWAY 502
Please solve this issue I am unable to save anything over WEB,if desktop option is not available it will be a problem also some papers saves in web mode.Please help
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Creating new folder and adding existing folder to new folder deleted all document
I created two new folder on Mendeley web and tried to move all of my old folders of MSC thesis and PhD literature review into new folders on web (my mistake, I should have done it in Mendeley desktop which I didn't know that it doesn't work!). While doing that, new folders doesn't contain any of my old folders document. I need my all folders with documents back on my library. Please respond asap.
Noshan
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Tags
How do I search for papers by tag? When I type "tag:xxx" into the search box, it always says 'Not found', even though I know I've used those tags?
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Persistent sync errors
Hi there,
I keep on receiving the following error message: Sorry, there was a problem syncing your library: Invalid new document: * websites must have a total length 255. Error ID: 3B-6rGfwl9c
Additionally, documents which I have added via drag and drop to Mendeley Desktop are synced to Mendeley Web but the PDFs do not appear in Mendeley Web.
How are these issues resolved?
Thanks for your help.
Sincerely
Gregor
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Cannot import webpages anymore
For the past six months Mendeley has stopped allowing me to 'save webpages to Mendely'. At first I thought it was because I exceeded by 2GB free allowance but I have subscribed, I have 5GB and it still does not work. My account is jairolid@gmail.com. Please assist. If this feature is not repaired I will see myself forced to shift to another equivalent software.
Thanks a lot,
Jaime
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How do we eliminate noisy references in the web database?
Entries such as this: https://www.mendeley.com/research/machine-translation-76/?utm_source=desktop&utm_medium=1.17.1&utm_campaign=open_catalog&userDocumentId=%7Bef457595-be38-4c16-9843-69a8590f9deb%7D
Or this: https://www.mendeley.com/catalog/speech-language-processing-introduction-natural-language-processing-computational-linguistics-speech-36/
include several erroneous references.
Jurafsky and Martins' book is cited as an article in a journal, as a paper in Cancer Research and so on... This makes it hard to clarify, e.g. the different editions of the book.
If we update our references based on searches on the web, our reference list keeps being populated with these noisy references.
So: how can we eliminate these noisy references from the web database, or how can we signal them not to be imported into our list of references?
Thank you
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Sync PDFs between Mendeley-Web and Mendeley-Desktop
Hello Mendeley,
Yesterday I noticed that when I sync my references between Web and Desktop that PDFs are not synced any more. In my case the references are with pdf files on my web library and when I sync it with the desktop application I only get my references without pdf files.
Does anybody else have the same problem?
PS: It is not due to my settings as described here
http://support.mendeley.com/customer/en/portal/articles/170051-my-files-aren-t-being-uploaded-to-my-web-library
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mendeley web remove highlight
How do I remove highlighting in Mendeley web?
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Unable to import from web
Hi,
I'm unable to import references from web; although the web-importer tool was working very well.
Please, help me promptly,
Ezat
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