Dear Mendeley Staff,
I tried to import a document from pub med using the "save to mendeley" feature I have installed on my Safari's bookmarks bar. When I tried to open the saved citation/document in mendeley desktop it said there was a problem synchronising my account and it gave me the following error message.
There was an error processing your request. It has been logged (ID 565f4c86453c6d65).. Error ID: 31EHrC-NFUk
How should I resolve this?
Thanks,
Chris
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