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Looking for a complete set of metadata elements for Mendeley Web Importer

I was using metadata tags for Mendeley import in website. I see a list of metadata elements I can use on this page - https://www.mendeley.com/import/information-for-publishers/ Such as - meta...

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Invalid characters found, in heading of the .bib files that Mendeley Desktop...

The "Invalid characters found" provided by http://support.mendeley.com/customer/portal/questions/new when posting a question is not a good error message. To make it useful, it must identify the...

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is there a way that I can see my tag list online?

I'm asking because I'm not sure if Mendeley online has this feature. I organize my documents mainly this way on desktop, so it's a big trouble for me that I can't see my tag list online. Thanks for...

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how can I change the number of authors listed in bibliography in style editor?

I need to change an style in a specific way. If there are less than 7 authors, I NEED ALL OF THEM IN BIBLIOGRAPHY. if there are more than 6 authors, I need the first 3 to be listed in bibliography...

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Problem with the Visual CSL Editor

Dear, I am a University of Barcelona Professor trying to edit a journal format. Everytime I try to edit a journal format from Mendeley the desktop re-directs to the web CSL program. Then, an inmediate...

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Unable to open files here at Mendeley

Hi, the following error occurs while opening files at Mendeley PDF.js v1.1.366 (build: 9e9df56) Message: Unexpected server response (0) while retrieving PDF...

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importing papers

The interface on the web has changed, and it was very easy to find the screen that listed papers which you could easily search and add to your library. Now I cannot find that option. Please tell me how...

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Problem with account synchronisation.

Dear Mendeley Staff, I tried to import a document from pub med using the "save to mendeley" feature I have installed on my Safari's bookmarks bar. When I tried to open the saved citation/document in...

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Problems with account synchronization

Dear Mendeley stuff, I have now the synchronisation problem and it looks like a problem that was continuously reported earlier: -------------------------------------------------------------------...

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Can't access "my library"

Good afternoon, I have problems accessing "My Library" section of Mendeley. All the folder titles are displayed properly. However I can't access their contents; instead I get the following error...

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Wrong date input when adding citations using Mendely Web

Every time I add a citation using Mendely Web the date of the journal/resource is recorded "2013"! I have to manually change it to the true publishing date.

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Error message shown

"There was an error processing your request. It has been logged (ID ea40de39b9aba738)" Can this be rectified please?

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Error synchronising

I am repeeatedly getting an error message when trying to sync: There was an error processing your request. It has been logged (ID 88229be7cb89d92d). - upload progress: 235397 of 235397. Error ID:...

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Why can't I drag and drop multiple files for upload?

Why can't I drag and drop multiple files for upload?

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Installing Web Importer

Hi, I have used this successfully on my Mac and now trying to set up on my work PC. Running Windows 10 and Firefox. When I click Install Web Importer in Tools from Mendeley desktop the page opens in...

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I have a list of publications. How do I edit an existing publication item...

All I want to do is open a record for one publication and edit the URL. I don't want to delete it and add it again. How do I do that? I swear there used to be an obvious way to do this.

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Modified American Medical Association Citation Style

Hi there I need to modify the american medical association to fit the HSS journal requirements. otherwise i have to go through the entire article and redo everything manually. I would be grateful if...

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Importing references (BibTeX)

I am trying to import references saved from Web of Science into Mendeley Web. Is there a way to do this? I have saved them in the Bibtex format. Many thanks.

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Annoying issue under high DPI

When using a high DPI laptop (150% visual settings on windows 10 or 8) The year column is illegible. http://imgur.com/zm5lJ1U This could be easily corrected by choosing to Left-Align the year column...

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Unable to import from Web of Science

Hi, I am unable to import from Web of Science. It worked initially, however, when trying to import the second page, this message came up: 'Could not detect bibliographic metadata. Create metadata below...

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