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Cannot import from the web-same problem has been posted lately

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Although I can log in to Mendeley website, I cannot import a citation from the web with the web importer application (the red button). When I press the button, a subwindow appears on the right of my browser and the application asks me to log in. However, it keeps telling me that the password is not correct. I am using the same password to login to the site and it is accepted. I am using Firefox and Chrome.

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