Mendeley Web and Desktop can not sync as no files are displayed in my account
Hi, Yesterday there were server issues with mendeley. I also was unable to sync or enter my account. Today I can login again, but my online library seems to be empty or at least nothing is displayed...
View ArticleNo service found for your request
For a little over a week I receive the error "No service found for your request" in both Mendeley Web and Mendeley Desktop. I'm not the only one experiencing this problem - can you give us a resolution...
View Articlemy library is empty
Where are all my documnets in the Web library ? In Mendeley desktop all documents are existing beside a few which I download the last time before I sync... Mirjam
View Articleweb library is empty and unfunctional
After yesterday's log-in problem (22/09/16) I went to my web library database and found it empty. I opened the desktop version and I have all the documents and references, so I tried to Sync to add...
View ArticleNo service found for your request
I am getting this message: No service found for your request. Could you please help. Although I have loaded files and I can see them in the desktop version, I cannot find files in the web library....
View ArticleSorry, we couldn't save this item to your library.
I have been getting this on and off and now I get it for any item I want to add in Safari and Chrome. Makes working with Mendeley impossible. Any help would be much appreciated. Monika
View ArticleCan not save to library while using web importer
When I saved an article form sciencedirect by using the web importer I got an error message: Sorry, we couldn't save this item to your library. Please tell me what I have to do.
View ArticleSorry, we had a problem syncing your librar: No service found for your request
@MendeleySupport says issues resolved. But still not working. Any timescales?
View ArticleProblem with importing
When I saved an article form sciencedirect by using the web importer I got an error message: Sorry, we couldn't save this item to your library. What can I do?
View Article"Save to Mendeley" will not sign in
I just added the "Save to Mendeley" button to Safari. When I click on it while in an article, it pops up and I put in my email and password. It moves to a screen that says "signing in..." but does not...
View ArticleThe import tool is not working
The new import tool is not working , it looks like the mendely logo, when I click on it is shows a drop down list of all the already saved document and I cannot save the current (new) document!!
View ArticleCopying citations from Mendeley web
Is it possible to download or copy and paste citations for creating a bibliography in Mendeley web (and iOS and Android), in the same way it can be done with Mendeley desktop? This seems to be one of...
View ArticleWeb importer isn't working (again) on Safari
Web importer hasn't been working for 3 hours now; it was fine all morning... I am using safari; and it is not working with both PubMed and Scopus anymore (worked with both usually)
View ArticleNot exporting cite information
Hi, I am trying to export cite a page from the e-book on the following link "https://www-dawsonera-com.proxy.lib.ul.ie/readonline/9789400744769/startPage/188". Mendeley is not retrieving all the...
View ArticleImport problem from chrome plugin
I have been trying to import publications via chrome plugin. Usually, they don't work properly. Here is the summary of the issues. Nature Microbiology : Cannot open plugin properly. It freezes without...
View ArticleCannot import from web
Although I can log in to Mendeley website, I cannot import a citation from the web with the web importer application (the red button). When I press the button, a subwindow appears on the right of my...
View ArticleCannot import from the web-same problem has been posted lately
Although I can log in to Mendeley website, I cannot import a citation from the web with the web importer application (the red button). When I press the button, a subwindow appears on the right of my...
View ArticleCSL
Is the 503 error still persisting?? I need to edit an style and I currently cannot edit ANY style :S
View ArticleMendeley web won't sign me in
I've tried to sign into Mendeley Web for Chrome several times. It works for a little while and then goes right back to the login page. If I type in the wrong username or password, it doesn't work at...
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