My notes disappear when I mouse click into where I am typing
Is this a bug or a feature?
View ArticleDocuments not appearing in Mendeley
Hi there, I have synched all my files but I have many folders in Mendeley Desktop that have files in them but are not appearing on Mendeley Web. Example: Kok, G., & Mesters, I. (2011). Getting...
View ArticleWeb importer not picking up the right data
I'm having trouble with Mendeley not picking up the right (meta)data from webpages. At least not in the way I would expect. For instance, I wanted to add an article from the lrb:...
View Articlesearch for keyword across documents
Is there a functionality that allows me to search for a particular keyword/key phrase in all documents within a folder? For example, if I have 30 documents in "biology" folder and I want to search...
View ArticleFictional profiles
I have some followers which seems to be fictional, possibly fraud. Is there any change to remove these guys from my followers? It does not look very professional, especially during training session (I...
View ArticleHow I export bibtex
Hi All, I need export the bibtex from my library, but on web I only export in MS format. How I export in bibtex format using a web version of Mendeley? I'm not use a OS supported by Mendeley Desktop...
View ArticleCannot access private group from email link
Hi, I had an invite to join a private group to do some research with my colleagues, but I cannot get the link to work. Instead of joining the private group, I am redirected to the main "Groups" page in...
View ArticleWeb Improter
Mendeley Web Importer stopped to work in Firefox (53.0.2). Web Importer window opens but stay grey and nothing happens. I reinstalled extension but it did't help.
View ArticleSend by e-mail
When i select the articles and choose "send by e-mail", mendeley always says that there is a problem and doesn't give me the premission to do that. What can i do?
View ArticleHow do I activate the web importer in Mendeley desktop
I have installed and am using Mendeley Desktop (1.17.9). How do I activate the web importer? All searches point me to a download link, but I already have it. RC
View Articlesync error & problem loading documents into group
Hello I have 2 problems 1) there is a problem syncing my library. I get the following message: Document id aff707c7-6cad-3c4f-bbe9-c4d715378d37 appears in neither the documents table nor the...
View ArticleThere was a problem syncing your library: You do not have access to this...
I recently made the mistake of trying to open an XML from ERIC (https://eric.ed.gov/?download) with Mendeley desktop. The result was hundreds of thousands of empty references being generated in a...
View ArticleHelp, I lost all my library in mendeley web. It is possible restore it?
Hi, Today I try to open my mendeley desktop but it works incorrectly. Them I restore a backup, durint this process it had been delete my library database in mendeley web. The result is that in this...
View ArticleCannot add member to group or view members
Hi, I cannot add new members to the group https://www.mendeley.com/community/dental-11/ or even view the list of them, the link https://www.mendeley.com/community/dental-11/members/ is broken.
View ArticleUnabel to save changes
I can edit the details from my documents, but then I canĀ“t save the changes (I keep on clicking on "save", but nothing happens).Could you please help me solve this problem.
View ArticleSYNC
He revisado unos documentos y modificado el orden de sus apellidos, la fecha de publicacion...en el desktop, el problema viene por que no hay manera de que estos canvios se den en la web...osea en la...
View ArticleFailed to delete several references
I'm unable to delete 7 document from the web library. if i click on them it says document not found and i can't move them to a different folder or delete them. Adding a PDF is also not possible. This...
View Articleverification link not working
I got an email asking me to verify my email. However the link doesn't work. How can I verify?
View Articlenot uploading suggestions, etc
My web interface to Mendeley (mendeley news feed) is not uploading suggestions, etc and my groups are not loading as well, the last few days. What is wrong ? It is urgent, because I have an important...
View ArticleHow do I find my archived items?
When use the "Tidy Up" feature, I manage to "Archive Unused Files". However, I'd like to see these files and copy them somewhere else. How to do this? I can't seem to locate these files. Thank you.
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