I've used Mendeley for years without any problems. Recently, I updated my browser to FireFox 47.0 and I have been unable to use the Mendeley web importer. It doesn't matter what type of reference I am trying to save, I always get the same error message, "Sorry, no documents were detected on this page." I have tried to uninstall and reinstall the importer without any luck.
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Getting "Sorry, no documents were detected on this page." when trying to use "Import to Mendeley"
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Bugs in web importer
Hello,
I have several issues with the new web importer that haven't been there before it changed recently. They concern imports from NASA ADS and the use of the importer with firefox. I'm working on a macbook pro, OS 10.9.5.
1. Imports from NASA ADS do not extract the bibliographic data correctly. E.g., the field "Journal name" contains the volume and pages as well, and the pages are missing from the appropriate field.
2. All, or almost all papers imported with the new web importer are flagged for manual checking of the bibliographic data. That was not the case before.
3. The extracted URL from the NASA ADS paper entry now is always the arXiv URL. It should be the NASA ADS url, however. This was the case before the update of the web importer.
4. The web importer does not work with firefox if cookies are blocked in general, but specifically allowed for http://www.mendeley.com and/or https://www.mendeley.com. Which other web pages do I need to give permission to set cookies?
It would be great if these issues could be fixed, because mendeley works great otherwise, and it used to be able to do all of these things before!
Kind Regards,
Elke
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NOT Dowloading PDF option
Hi
After the update on "Save to mendeley" firefox plugin
I Cant find the option NOT to download a pdf (used to have a checkbox in earlier version, where you could tick NOT to download pdf ...
Why you changed it??
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Problems with sync
I'm having problems to synchronize with the web application. The Message Appearing :
"There was a problem connecting to mendeley.com to sync your library: Proxy denied connection"
What should I do?
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DNS error
Hello,
I have faced problem from today in both desktop and web importer version, it said DNS error when I have tried to input a new reference.
It said the hostname in the server is missing
I have re-installed the system, but still the problem is persists.
Best
Arifin
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'Sorry, we couldn't save this item to your library'
I get the error in the subject line when trying to save from the PASA website http://journals.cambridge.org/action/displayAbstract?fromPage=online&aid=9136472&fileId=S1323358013000416
Our university library has an account, and I can access the article online.
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Sync between Web and Desktop broken
I have added pdfs of about half my articles in my library. My library has 835 items, so it's about 300-400 PDFs. Only a very small number of those actually sync to the web, so I can't access the PDFs offsite. I've uninstalled, and reinstalled Mendeley desktop, reset it, and restored it trying to figure out where the disconnect is. Occasionally, the website will sync back to the desktop and delete the records I have saved- it puts the documents into the archive folder... I'm not sure why or how, but I still can't access those on another computer. It does this whether or not I have the program organize my library or merely watch folders. The files are saved on an internal hard drive and not on Box or Dropbox.
I've had the problem for quite a while and can't figure out a solution. I emailed support and hadn't heard back anything in a while, so maybe somebody in the community has an idea?
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VISUAL CSL Editor problem
Hi
I want to edit Vancouver style (because it enters also Aavailable web site at citation)/
I got into the VISUAL CSL EDITOR
but i cannot proceed because of an error -
Uncaught TypeError: Cannot read property 'children' of null
url: http://csl.mendeley.com/cslEditorLib/src/VisualEditor.js?bust=772b4a3d41a245d8a04813d2df92e23c9b44fa68
line: 3547
and also
error parsind csl code
what should i do?
Amir
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Chrome Extension
When using the Chrome Extension, there are times that I get a message saying "Sorry, we couldn't save this item to your library."
I believe that this message comes up when a reference has already been added to my Mendeley library. If this is the case, could the error message be updated to reflect that?
Thank you,
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Unable to read pdf downloaded with the web importer
Hello,
When I try to read a pdf downloaded with the web importer (on Chrome or on Firefox), it opens Adobe Acrobat Reader and I get the error message "Adobe Acrobat Reader DC could not open 'name of the pdf' because it is either not a supported file type or because the file has been damaged"
When I open a pdf downloaded by myself it is opened without any problems in Mendeley.
I have update Acrobat Reader and it doesn't change.
My Mendeley version : 1.16.1
Thanks
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Rotate in Mendeley Web
How do I rotate a PDF in Mendeley web? I do not see the same options as I had on the desktop version.
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Importing from The Cochrane Library?
I wish to import a list of files from a search on the cochrane library, sadly the web importer doesn't recognize them. I tried exporting the list of papers into a text format but mendeley doesn't recognize that either.
Please help me to solve this, since this is a fundamental aspect of the work I'm doing.
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google books
Why Mendeley web importer is not working with google books anymore?
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Probelm of not opening file
I attached fiel to PC and sync from PC and tried to open from my personal laptop it's showing file details (as library ) BUT NOT OPENING pdf where earlier it was open in the morning and and mark as reading .
I have problme of one folder web docuiment PDf is visible where another folder is invisible pdf ( only library details ) .
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Web Importer Link not working anymore
Hi,
my webimporter Link (in Bookmarks Bar) is not working anymore. It was fine for years and since a few weeks it does not do anyhting at all.
I cannot install the Chrome Extension as extensions are blocked by my administrator here on my office PC.
What can I do?
I am using Chrome version 44.0.2403.157 m
which I cannot upgrade due to the same restrictions as stated above.
Thanks for your help
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questions about articles research e bibliometric matters
Hello sir,
1- How can I find the relevance of the editor?
2- It is possible after the search of several articles generate a file to analyze bibliometric way? Like use the Citespace ou Vosviewer? would be very interesting to have this like Web of science.
thank you,
Edval Tavares
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suggested articles old
The email I sometimes get listing suggested articles "based on all the articles in your library" consistently gives me article related to small fraction (some 160 out of 1800) of the papers in my library, mostly added back in 2012. If I go to mendeley.com/suggest, the listings for "based on what you added last" and "based on what you read lats" are much more useful. Is there any way to make the emailed results more useful? Or should I just turn them off?
I saw some similar complains were previously voiced in this forum (~2014), and were closed as answered (though without any resolution useful to me).
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Tags
How do I add tags at the time of adding a document with the new web importer? The "tags" box has gone.
Thanks
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Web importer downloads current webpage instead of pdf
Recently the web importer has started downloading .pdf files from every website I save a reference from. However, the majority of these saved .pdf files are actually the HTML files of the paper web page and not the .pdf copy of the paper.
e.g. Trying to import http://journals.aps.org/pre/abstract/10.1103/PhysRevE.83.066318 using the web importer fails in this way.
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Incorrect citation
This entry is used by some Mendeley users but it is completely wrong (except for title and authors):
https://www.mendeley.com/catalog/audit-feedback-influence-intentions-health-professionals-improve-practice-laboratory-experiment-fiel/
This entry has the correct DOI linked (I got this in my My Publications list now), but all other fields are incorrect/missing (potentially they will update tomorrow):
https://www.mendeley.com/research/how-61/?utm_source=desktop&utm_medium=1.16.1&utm_campaign=open_catalog&userDocumentId=%7B3aaed6f4-0128-354f-a41f-7d48423803ae%7D
So, the first should be merged with the second, and the details should be updated.
The correct DOI is: 10.1136/bmjqs-2015-004795. I have just correctly added it to My Publications via the Chrome Mendeley importer plugin.
Thanks very much, Wouter Gude
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