Hi,
Yesterday there were server issues with mendeley. I also was unable to sync or enter my account. Today I can login again, but my online library seems to be empty or at least nothing is displayed anymore. I do not know if this is the reason, but I am also unable to sync the Desktop version and I receive the following error:
Mendeley's services had a problem while syncing your library.
Problem Details
No service found for your request
When will the problem be solven or is there anything I can do? THe online help by the way is useless and prevented me from posting my question several times...
↧
Mendeley Web and Desktop can not sync as no files are displayed in my account
↧
No service found for your request
For a little over a week I receive the error "No service found for your request" in both Mendeley Web and Mendeley Desktop. I'm not the only one experiencing this problem - can you give us a resolution please?
↧
↧
my library is empty
Where are all my documnets in the Web library ?
In Mendeley desktop all documents are existing beside a few which I download the last time before I sync...
Mirjam
↧
web library is empty and unfunctional
After yesterday's log-in problem (22/09/16) I went to my web library database and found it empty.
I opened the desktop version and I have all the documents and references, so I tried to Sync to add those to my Web version, but it only say:
"Sorry, we had a problem syncing your library: No service foundfor your request"
Is there any solution?
↧
No service found for your request
I am getting this message: No service found for your request. Could you please help.
Although I have loaded files and I can see them in the desktop version, I cannot find files in the web library.
Thanks
Ravi
↧
↧
Sorry, we couldn't save this item to your library.
I have been getting this on and off and now I get it for any item I want to add in Safari and Chrome. Makes working with Mendeley impossible.
Any help would be much appreciated.
Monika
↧
Sorry, we couldn't save this item to your library.
Service is down
↧
Can not save to library while using web importer
When I saved an article form sciencedirect by using the web importer I got an error message:
Sorry, we couldn't save this item to your library.
Please tell me what I have to do.
↧
Sorry, we had a problem syncing your librar: No service found for your request
@MendeleySupport says issues resolved. But still not working. Any timescales?
↧
↧
Problem with importing
When I saved an article form sciencedirect by using the web importer I got an error message:
Sorry, we couldn't save this item to your library.
What can I do?
↧
"Save to Mendeley" will not sign in
I just added the "Save to Mendeley" button to Safari. When I click on it while in an article, it pops up and I put in my email and password. It moves to a screen that says "signing in..." but does not sign in and says nothing about an error or issue. I know I am using the right email and password because I have also logged in to Mendeley through the website today many times. Is there something I need to do to allow this log in to happen?
↧
The import tool is not working
The new import tool is not working , it looks like the mendely logo, when I click on it is shows a drop down list of all the already saved document and I cannot save the current (new) document!!
↧
Copying citations from Mendeley web
Is it possible to download or copy and paste citations for creating a bibliography in Mendeley web (and iOS and Android), in the same way it can be done with Mendeley desktop? This seems to be one of the few significant limitations when making the switch to a Chromebook and Google Docs, from Windows and Word.
↧
↧
Web importer isn't working (again) on Safari
Web importer hasn't been working for 3 hours now; it was fine all morning... I am using safari; and it is not working with both PubMed and Scopus anymore (worked with both usually)
↧
Not exporting cite information
Hi, I am trying to export cite a page from the e-book on the following link "https://www-dawsonera-com.proxy.lib.ul.ie/readonline/9789400744769/startPage/188". Mendeley is not retrieving all the relevant detail for cite, do you know why this is happening?
This is happening for numerous documents, not just one....
↧
Import problem from chrome plugin
I have been trying to import publications via chrome plugin. Usually, they don't work properly. Here is the summary of the issues.
Nature Microbiology :
Cannot open plugin properly. It freezes without allowing me to download.
Nature Physics :
Cannot download pdf automatically.
Nature Communication :
Cannot open plugin properly. It freezes without allowing me to download.
Nature :
Cannot download pdf automatically.
Proceedings of the National Academy of Science :
Cannot download pdf automatically.
Physical Review Letters :
Works perfectly.
Is there currently any solution? Or anyone also experience this problem?
↧
Cannot import from web
Although I can log in to Mendeley website, I cannot import a citation from the web with the web importer application (the red button).
When I press the button, a subwindow appears on the right of my browser and the application asks me to log in. However, it keeps telling me that the password is not correct. I am using the same password to login to the site and it is accepted.
I am using Firefox and Chrome in a Debian jessie workstation.
↧
↧
Cannot import from the web-same problem has been posted lately
Although I can log in to Mendeley website, I cannot import a citation from the web with the web importer application (the red button).
When I press the button, a subwindow appears on the right of my browser and the application asks me to log in. However, it keeps telling me that the password is not correct. I am using the same password to login to the site and it is accepted.
I am using Firefox and Chrome.
↧
CSL
Is the 503 error still persisting?? I need to edit an style and I currently cannot edit ANY style :S
↧
Mendeley web won't sign me in
I've tried to sign into Mendeley Web for Chrome several times. It works for a little while and then goes right back to the login page. If I type in the wrong username or password, it doesn't work at all and immediately goes to the login screen with a warning that I my informations was incorrect.
↧