Hi,
After I made the elsevier registration to sign in to mendeley account and I entered my e-mail ,pass word, family name, first name .
When I signed in , an empty new account opened with an empty library asking me to upload documents even when i press the account icon on my mendeley desk top ,It opens this new account
Please help me
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error loging mendeley web
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Link to institutional OpenURL
Where in Mendeley Web or Desktop that I can input and set up our Institutional OpenURL so that I can automatically download PDFs even I am out of institutional network?
Thanks
Jianlong
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Restore
Please how do I restore my web data to an earlier date?
I made some changes which I want to undo.
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Synchronize mendeley desktop with mendeley library
Dear
I have installed mendeley last year on my PC at home, and it worked fine.
Now I want to have it working on my computer at work. I reinstalled Mendeley desktop here and I retrieved all the references I added before (but without PDF attachments).
I reinstalled the webimporter (via Chrome) and the Word-importer.
However, when I select new references via Pubmed, they appear to be saved on my Mendeley online library, but I cannot get them synchronized into the reference list on Mendeley Desktop.
Could you help me out with this?
Thanks in advance
Kind regards
Rachel Hellemans
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Word plugin problem
When trying to add a citation I get the message: 'ActiveX component can't create object ( 429) in MendeleyPlugin'
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Web importer is not working
Hi,
I installed updated version of Mendeley Web importer in Chrome. However, I can't login inside the web importer. I can login to the web browser (chrome) and desktop. Please let me know if there is any problem.
Thanks,
Dib
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feedback.mendeley.com not working
Has the feedback section of mendeley been removed? I can no longer access feedback.mendeley.com. I would like to ask/vote for a new feature but cant find where to do this anymore?
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web importer not working
hi web importer not working can you help?
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Error Mendeley
I am getting the following error:
This file already exists for this document - upload progress: 0 of 0. Error ID: 9KWPfFvGDL4
How to fix this?
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web importer sign in
In trying to import using google chrome web importer, it keeps asking me to sign in but doesn't actually give me a mechanism to sign in. I'm signed in online and tried changing the cookies setting, but it's still not working. Help! I'm new to Mendeley and this is very frustrating as a first experience...
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How I can found my current storage limit
How can I found my online storage limit status in account profile?
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Web Plugin does not login Firefox
I installed the web importer in Firefox (ver 57.0.1, for Mac). The addon installs successfully and displays the icon. When I click the icon to upload the paper displayed in the webpage of interest, a Sign In pops up and after clicking on SignIn icon, the window disappears and nothing happens. I use the NoScript blocker but I whitelisted all Mendeley/Elsevier products. Any idea if this is a problem on my end or on the Plugin itself?
Thanks
SG
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Web Importer no more working on http://ieeexplore.ieee.org/?
Dear Sir,
Mendeley Importer is no more working on the IEEExplore using Chrome v63 on MacOS 10.13.1. Is it a known issue because it used to work.
Thanks.
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Bibliography
I don't know how to create my bibliografy from URL. Anybody knows??
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Search results different in desktop to online
Hi
When I do a search from within Mendeley desktop and compare to the same search on my online library I get far more search results in the desktop version. The online search only returns articles where the search terms are in the article titles whereas the desktop search returns articles where the search terms are mentioned anywhere in the article.
Is there a way to get the online search tool to look through the entire content rather than just the article titles? I find the results in the desktop search are much better but need to run searches while away from my PC and using the online library.
Thanks
Paul
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Exporting PDFs from Mendeley Web
Hi,
I would like to download all of the PDFs I have saved onto Mendeley to a network drive and wondered if there is a way to do this as a batch, or if I need to do it one by one?
I can't download/use Mendeley Desktop due to my organisation's IT policies (very annoying!!), so I need to download them through Mendeley Web.
Help will be very much appreciated!
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Mendeley web importer firefox connection failure
Hey,
I have tried several time to download firefox Web Importer,it starts, but after a while it stops and the error is the "the add-on could not be downloaded because of connection failure". would you please let me know how to fix it ?
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Chrome Extension of Mendeley Web Importer not working
Chrome web importer isn't working. I did chat with a Mendeley correspondent but couldn't come to a solution. Reinstalled chrome with new Mendeley extension.
It keep redirecting me to Elsevier login page, but after filing in the credentials its back to sigin page.
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Web login problems
I have some troubles with login to Elsevier Mendeley. Desktop version works well, but when I try to log in to web Mendeley with my account komelkov@gmail.com, it says "Incorrect password", meanwhile I know exactly, that I use correct password and I didn't change it. When I try to reset password, I receive error from Elsevier after transition to the link received in the password reset letter. How can I reach my web Mendeley account?
Thank you in advance
Andrey
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Unable to highlight on first page of arxiv articles
I cannot highlight text on first page of arxiv articles. Is there any way around it? (Not sure if this is a problem with other sources too.)
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