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Viewing a PDF in chrome - continually freezes

At home I can use the desktop version to make highlights and notes, but on the university computers I have to use the online browser. In chrome it works normally for about five minutes and then...

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highlighting blocks out text after syncing

After syncing my account, on my online mendeley library all the highlighting I have done on my pdf articles is now blocking out the text instead of highlighting! Please help!

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Save to Mendeley requires Sign In

Hi, I am having troubles with the "Save to Mendeley" button. It requires that I sign in every time I try to save a document. Even after I sign in and check the box to remain signed in, the next time I...

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Setting up library access links

I want to update the instructions we provide on our library's site for setting up "library access links," to allow users to access the full text of journal articles through our library's proxy server....

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Details on PDFs not recognized

When I import a PDF into Mendeley, the details (DOi, volume, year, etc.) are not showing up. When another member of my private group uploads the same file, the details appear, however if I try to...

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screen reader- accessibility

Does Mendeley have accessibility support for screen readers such as Jaws.

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Cannot edit style in Google Chrome

I edit styles frequently but Google Chrome gives the following error: "csl.mendeley.com says: Error parsing CSL Code" So I have to change my default web browser to IE every time I want to edit a style,...

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problemas con la sincronización de Mendeley

Tengo problemas con la sincronización de Mendeley. Me aparece sigueinte mesnaje y no se sincroniza lo que tengo en la nube: The document f770ef5d-9136-3bac-9059-748e6fbe6785 doesn't exists. Error ID:...

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I could not install the mendeley importer

Hi, I couldn't add mendeley importer to my desktop. Somehow the "added to chrome" button does not work, so I could not click it. What should I do?

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Search tool

The Library-Search tool is not working. This is a basic function, please fix it. Example: In my Library, I have an article titled "Model of PCB export". I search "Model" and I get no result. It cannot...

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edit styles

I need to know (when editing a style) how to change the order between the pages and the date ONLY for the book chapters. Thanks

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OpenURL

Hi - I'm wondering if this feature is still available? https://blog.mendeley.com/2011/02/28/get-full-text-mendeley-now-works-with-your-local-library-via-openurl/ I don't see the option in my account...

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Unable to reset passowrd

My Email address and user ID is tatsuoka.hirokazu@shizuoka.ac.jp I try to reset my password, because I can not log in the Mendeley web. When I try to put new pass word, The following words always...

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Tagging not working?

I entered a PDF on Mendeley Web a few days ago, and tags seemed to work fine: I can search by tag and that article will come up. Today however, a bunch of PDFs I uploaded do not seem to be searchable...

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User noot found

As professor at Universitat Ramon Llull(Barcelona) I have a premium account of Mendeley: julia.sempere@iqs.url.edu. Today there was an actualization of Mendeley and I had to put my username and...

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Search for saved pdfs

When I search for a pdf using an author name or keyword, and I can see that pdf right in my library list, the search returns, "No Documents." This is happening for all documents I have added since...

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Search tool - Group Member

I am sharing a library in a group, but members of this group can't even search for articles using keywords. The only filtering options are "recently added" or "alphabetic order of title". This is not...

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medeley style editor

Hi, I need to know how to (when editing some style, e.g. vancouver) how to change normal leters (not italics) the title of the book or chapters. In other words, how to mantain italics only for titles...

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highlights not working

Hi, I'm a new Mendeley user. At the workplace, I need to use Mendeley Web, as I don't have the right to install new programs on the work computer. However, highlighting doesn't seem to work on Mendeley...

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Can't upload

Hi, I am trying to build my library; it's my first time trying to upload files. However, I cannot add any documents to the library. I receive an error message:"No service found for your request."...

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