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Channel: support.mendeley.com :: Mendeley Web
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Import to Opera...

I had successfully used the Web Importer in Opera on Friday evening. Five minutes later I tried it again, this time with no success. What's up with that? Is it part of the overall outage others are...

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Shortcut

I wonder if there are Shortcuts in Mendeley Web. such as 'highlight text', 'sticky note' etc. They clearly would be helpful for users. I tried to search shortcuts, but I couldn't find them. Can you...

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Lack of precision in highlighting text

Hi, Everytime I try to highlight text on Mendeley Web, and whatever quality/age of PDF, or zoom size, I can't. It selects anything around exept just what I want, or takes the hole paragraph, etc. I...

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Changing profile URL

Dear Mendeley support team, My Hungarian surname "Szász" contains an acute diacritic mark above the vowel "a". I insist on using this diacritic mark wherever it is possible--following the reasoning of...

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Folder starting with .renaming

How come I suddenly have a number of folders starting with .renaming Also seems some of my folders are empty. This looks like a severe bug to me. Erling

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Mendeley web importer

My Mendeley web importer is not installing. how should I do?

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Desactivate online version

I would like to deactivate the online version/synchronization of Mendeley and only use the Desktop version because I have some confidential documents and I don't want export on the net these informations.

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mendeley import does not list all documents on Google scholar

The import function has changed (not used it for a while). It no longer lists all document on a Google Scholar list. It randomly pick one and will not pick up any other reference. So I cannot put them...

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ProQuest Ebook Central

When accessing ProQuest Ebook Central with Web Importer for Chrome and Firefox, the browser goes into a loop where it repeatedly sends requests to PQEC about one and a half seconds apart. Eventually...

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Maxed out sources?

I was using the web browser and safari and all was going well. All of a sudden I can't site any more sources. I am at exactly 10 in my Mendely desktop. I have additional space when I click on edit...

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Citation keys

I am using your api to retrieve documents in bibtex format and would like to use Mendeley Web & Web Importer to create new documents. Unfortunately I cannot find a way to get/set the citation key...

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How to use the citations

I want to import a citation to my word document from Mendeley Web. I'm on my school campus and can't download the desktop version to their computers. How do I cite in my word doc using Mendeley Web?

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syncing

please am writing a very important article and I cant sync my work.

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Web library doesn't load - says 'No service found for your request'.

I tried using different browsers, but to no avail. All it says is 'loading documents', but they never load. Tried refreshing, same thing. Also went to different folders and they don't load, instead...

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mendeley librabry

error 500

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No service found for your request

I keep getting error messages when I try and sync Mendeley from my desktop. The latest one says "Sorry, we had a problem syncing your library: No service found for your request" I am logged in to...

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download browser extension

Hello, I just started with Mendeley few days ago. I would like to import documents from web but when I go on www.mendeley.com/import and try to download browser extension, it doesn´t work. It shows...

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sign in web plug in

Why Mendeley/Chrome plug in does not recognize all visited web pages and sometimes I'm asked to sign in? Thanks for the attention. Vaclav Sedy

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unable to get to my library

I am on a work computer, and unable to download anything. I log onto Mendeley.com, go to the library tab and see the "Welcome to your Mendeley Library". this is where you have two options, add...

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"Provide your institution" did not accept branch I am in

Hi! I find it unfortunate that when I tried to provide branch I am in, only few others well provided and I was not allowed to provide mine. Even I had no button "send signal about missing...

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