I am new to any reference support program. I have a student who will be entering references for me from my bookshelf. How do I do this in Mendeley? I have a student available today!!
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creating/adding reference list
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Mendeley never remembers I am logged in (Chrome, Windows)
This has been an issue for quite some time, and occurs on all 3 of my computers (Windows 7 and 10): I have to log into Mendeley every time I start Chrome, even with cookies enabled and an exception for www.mendeley.com, as per:
http://support.mendeley.com/customer/en/portal/articles/1169236-enable-cookies-to-allow-login-for-the-web-importer
Is there a fix I'm missing? I've searched the forums as well.
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Mozilla Firefox
I don't see the button of Mendeley on the bar of my Mozilla Firefox 47.0
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Why can I log in into the feedback page?
After logging in at the main page I can go to whatever site and remain logged in. But when I go to the Feedback page I'm not logged in anymore, futhermore I can't log in at all... Why?
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No "Empty Trash" button in Mendeley Web
With instruction on "How do I empty my Trash to permanently delete files?" (http://support.mendeley.com/customer/en/portal/articles/227936-how-do-i-empty-my-trash-to-permanently-delete-files-), I found there is no "Empty Trash" button under "Trash" section in Mendeley Web.
Could you fix this problem?
Thank you.
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Synching General Notes
Hi - I typed some general notes and more details on my Hardagon reference. The personal notes seemed to synch from my laptop to my desktop but the updated general notes and details of the reference did not synch. Is there something else I should adjust? I tried synching from both ends. Please advise. thanks.
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URL length
Hi,
Could you please remove the constraint wrt URL lengths? Often I want to add a link greater than 255 characters to a library item and than I get the error
Invalid document amendment: * websites must have a total length [less-than sign]= 255
Would be much appreciated!
Wouter
(the less-than sign is considered as an invalid character in this question text, so in the error message I replaced it by the bracketed text)
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Highlighting text under figures at the top of the page doesn't work
I've realized that highlighting a text section, when a figure is with bottom text is inserted at the top of the page causes that the selection tool doesn't work properly, highlighting the figure bottom text, but not the article text anymore. Please review it!!
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Web importer imports the wrong articles from eLife
Whenever I attempt to add an article from the journal eLife to my Mendeley library using the web importer, it takes the bibliographic details from the first reference instead. The article type, abstract, and publisher are correct, but literally every other field (title, authors, journal, date, DOI, URL, etc.) is populated using the details of the first article in the bibliography.
Steps to reproduce:
1). Install Mendeley Web Importer Chrome extension
2). Go to any eLife article, e.g. https://elifesciences.org/content/5/e13764
3). Press the Import to Mendeley button (signing in if necessary)
Expected behaviour: the Web Importer automatically detects the bibliographic details for the article being viewed (e.g. Goard et al. (2016), eLife if using the URL above) and allows you to import them to your library.
Actual behaviour: the Web Importer detects the bibliographic details for a completely different article (e.g. when I tried to save the above article it gave me Ahrens et al. (2012), Nature instead).
Note that using the exact example article I gave above might not reproduce the bug as I've put the correct details into Mendeley now, so try a couple of random articles (it's happened to me two out of two times this week with different articles). I'm using Web Importer version 1.4.1, which Chrome Web Store tells me is the most recent, in Chrome version 52.0.2743.82 m, on Windows 7. I know eLife is a relatively new journal and I would be impressed if Mendeley worked perfectly on every weird and wonderful journal out there, but eLife is rapidly becoming a fairly major life sciences journal and personally I'm seeing a lot of good papers coming out of it lately, so it would be nice if I could use the Web Importer rather than having to save articles manually.
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Synchronize problem
I'm getting this message as I'm trying to synchronize my library:
There was an error processing your request. It has been logged (ID a8d3d27510d2f016).. Error ID: MuNQ_Ih-KHI
What can I do to solve this problem?
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Cannot access to my library in mendeley web
I've tried to access my library from both mendeley web and mendeley desktop.
From mendeley web, it shows message "There was an error processing your request. It has been logged (ID 2a70ce1d951671ad)".
Furthermore, Mendeley Desktop shows library syncing problem.
"There was an error processing your request. It has been logged (ID f01480d98b8b51c8).. Error ID: vewzybWpbjU".
Can anyone could help on this regards, please?
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problem with acssess to mendeley web
Hi
I have several problems with mendeley web:
*can't sync with mendeley desktop
*can't see all my papers in mendeley at chrome\firefox (ID f067675997370449).
*can't add papers with "save to mendeley"
how I can solve it?
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Problem Details
Problem Details
Error downloading https://api.mendeley.com/folders/1be4f88a-c4c6-43ee-9cce-6b4cbaa7b815/ - server replied: Gateway Timeout (504). Error ID: EBrcI34afb4
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Opera Browser Extension
Does anyone know if they are working on developing one or if there is one currently?
Thanks!
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Rotated PDF Accidentally
How do you rotate pdfs in the web version?
I accidentally rotated one and I can't figure out how to fix it!
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Mendeley does not sync
Mendeley desktop does not sync anymore.
Missing required field: Text. Error ID: pYFgwO50VM4
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Bookmarklet can never save sources
The most recent changes to the bookmarklet have been horrendous. Not only does it not auto-detect useful info, making me enter all the data myself, but now most of the time it does not even save it. It just constantly says "Sorry, we couldn't save this item to your library. Try again." And even then it does not save it. Really, there's nothing more frustrating than having to enter data again and again. Why even have the bookmarklet if it does not work?
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CSL online tool
It is really dreadful how unstable the CSL Mendeley tool is. I have never been able to edit styles without the tool crashing down. Today, I can't edit ANY of the styles at all! and I have to submit my paper by tomorrow! I have tried Chrome and Explorer. Absolutely annoying.
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Problem with reference web importing from Scopus
Hi,
Lately I've been having problems importing references from Scopus.
1) On the search results page (where you get multiple papers fitting the search term) the importing works except it doesn't import the name of the journal.
2) On the detailed page for a specific paper the import doesn't work (it identifies the page as a webpage and not a source of reference)
I use chrome on Windows 10 machine.
I use institutional proxy to access scopus
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Extension for Microsoft Edge
Extension of Mendeley for Microsoft Edge
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